Founded in 1967, North Country Community College is located in northeast New York state in the counties of Franklin and Essex. North Country attracts students from New York, New England and from around the world who seek a progressive and individualized education. The College’s mission is to provide the highest quality public, post secondary education to area residents, as well as those outside the region who desire to live, learn, and grow in a unique educational setting. The college hosts approximately 2000 students with a faculty/staff of over 200. There are 350 workstations and 25 servers.
John Bray, a Computer Support worker for North Country Community College, struggled with maintaining the staff computers. Because the staff was frequently installing unauthorized software (which often conflicted with the authorized software and can present compliance issues), he was constantly spending his time cleaning up and re-imaging workstations. The required maintenance led to continual downtime for many of the terminals. Bray was also concerned about malware threats and possible software configuration issues on the machines.
Bray and his IT Department began searching for a solution that would restrict unauthorized programs and prevent any possible damage caused by malicious threats. Bray was already familiar with Faronics because the college was using Faronics Deep Freeze on the student computers to help eliminate unwanted workstation changes.
Bray was excited to learn that an application whitelisting solution existed from Faronics that ensured only authorized programs were allowed to run. “We did not even consider any other products as we very impressed with Deep Freeze and Faronics support.”