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Faronics Deep Freeze and Anti-Executable and the Los Angeles Police Department

The Los Angeles Police Department (LAPD) is the third largest local law enforcement agency in the United States, after the New York City Police Department and the Chicago Police Department.With just under 10,000 officers and more than 3,000 civilian staff, covering an area of 498 square miles (1,290 km2) containing a population of more than 3.8 million people, it is one of the most innovative and recognizable law enforcement agencies in the world.

The LAPD patrol cars are set up with Mobile Data Computers (MDCs). There are currently 2053 patrol cars equipped with MDCs that run Windows XP. The MDCs provide access to a critical application called CAD (computer aided dispatch), which is used to connect the patrol officer with the 911 operators. CAD is a missioncritical system that needs to be up and running at all times to ensure uninterrupted connection for the patrol officers in the field. The LAPD relies on the 24×7 reliability of the MDCs to do their jobs.

Because cars are shared amongst officers, it is critical for the department to have MDCs perform consistently for every shift. The department was looking for ways to lock down the MDCs to prevent officers from downloading applications or making configuration changes to the operating system, which could cause degraded system performance and impact the integrity of the application. Another issue was ensuring officers are not distracted by unnecessary applications running on the MDCs.

The LAPD decided to deploy Faronics Deep Freeze, an instant system restore solution that restores the MDC to its original configuration with a simple restart. To lock down computers and ensure officers focus on their patrol duties only, the LAPD implemented Faronics Anti-Executable. As a security solution, Anti-Executable allows the LAPD to restrict any unauthorized applications and malicious executable files from installing and running on the MDCs. Using a whitelisting approach, the LAPD can allow only approved applications to run on the MDCs, thereby ignoring any application that was not approved on their whitelist.

“Deep Freeze and Anti-Executable are crucial to preserving an image determined for mission critical law enforcement systems used 24×7 to ensure reliability and security with minimal downtime and with the least reliance on IT personnel,” says Mr. Datta. “Without these two solutions, we would be getting a lot more problems with the patrol cars and troubleshooting MDCs would be significantly increased.”

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