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A Tradition of Security

For more than a century, The National Banks of Central Texas have been helping customers build their financial security. Now they’re helping protect their sensitive financial and personal data online as well.“We are very aware of our customers’ privacy and were determined it wouldn’t be breached, especially in this day and age of identity theft,” said Barry Birchard, the banks’ Information Security Officer. “That’s why we chose Zix Corporation for our email encryption solution.”

With close to 30,000 customers — a significant number of them overseas on active military duty — The National Banks of Central Texas felt it was imperative they provide a top-notch level of security that would make their customers feel at ease when conducting online transactions from such far-flung postings as Afghanistan and Germany or as close to home as Copperas Cove or Gatesville, Texas.

“Having ZixCorp Email Encryption Services in place was a way we could guarantee our customers’ confidential information was protected,” said Birchard. “Before we implemented this solution, we were getting privacy questions from customers all the time. Now they can see right away that our email is encrypted and that makes them feel safer. They also like that they can ask us questions about their accounts by sending us a secure email themselves.”Birchard set up specific criteria that encrypt such personal data as account information, loan and mortgage applications, and Social Security numbers. “Anything of a sensitive nature is automatically encrypted,” he said.

Birchard says the ZixCorp® solution is easy to use and requires minimal maintenance. “The ZixCorp solution is a workhorse that keeps plugging away. I don’t have to do anything with it. I can set it and forget it, because it’s so reliable,” he said. “And when you’re a network administrator, you’re very grateful for that.”

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