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An Rx for Email Encryption

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Daughters of Charity Health System chooses Zix Corporation

For more than 150 years, the Daughters of Charity have been unwavering in their mission to treat the sick and the poor in California with compassion, respect and sensitivity.

That mission lives on in the Daughters of Charity Health System (DCHS), formed in 2002. With its network of six hospitals and medical centers along the coast of California, DCHS provides its patients with top-notch healthcare.

“As a Catholic organization, we offer holistic, spiritually-centered care,” said Michael Day, DCHS’ Director of Information Technology. “We believe in treating the body, mind and spirit, and we have some of the best physicians and nurses in the state to help us achieve our goal.”

DCHS’ commitment to its patients extends beyond medical treatment. It has also taken steps to ensure all protected health information (PHI) exchanged via email is safeguarded. “The security of PHI is very important,” said Day, “Not only from a regulatory standpoint enforced by the Health Insurance Portability and Accountability Act but because our patients and staff need to have that confidence in us.” Not satisfied with the email encryption solution they were using, DCHS switched to ZixCorp® Email Encryption Services.

“With our old solution, we were concerned we were at risk of not properly protecting our patients’ sensitive data or other important business information,” said Day. “It was also a massive challenge to administer the whole process from installation through mailbox management, information tracking and overall maintenance. We needed a more efficient and thorough process.”

Day liked what Zix Corporation (ZixCorp) had to offer because of its ease of use and excellent reputation as the leading email encryption solution for healthcare organizations. “It was simple to set up, fast to deploy and transparent to use,” he said. “It has a better hit rate of encrypting messages than our previous solution. ZixCorp services detect PHI and other sensitive information and ensure messages are secured before delivery.”

Banking on Zix Corporation for Secure Email

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When you’re protecting the financial assets of millions of Americans, your key currency is trust.

That’s why leading banks and federal regulators, like the Federal Financial Institutions Examination Council (FFIEC) agencies, choose ZixCorp encrypted email Services to secure their customers’ sensitive financial and personal data.“Having ZixCorp Email Encryption Services in place was a way we could guarantee our customers’ confidential information was protected,” said Barry Birchard, The National Banks of Central Texas’ Information Security Officer. “Before we implemented this solution, we were getting privacy questions from customers all the time. Now they can see right away that our email is encrypted and that makes them feel safer.”

Focus on the Customer – Not Just Compliance

While Zix Corp Email Encryption Services provide compliance with federal and state regulations by automatically securing all non-public personal information (NPPI), they also offer an added bonus – peace of mind.

“Securing the delivery of information to our customers is a very high priority for us, not only from a legal and regulatory point of view but, more importantly, from the peace of mind it gives to all involved,” said Don Smith, STAR Financial Group’s Security Information Officer. “We had been receiving email from customers that contained unencrypted confidential information. Thanks to ZixCorp, when we respond, the data gets encrypted. It demonstrates our commitment to taking that extra step to protect our clients’ privacy.”

Don Morash, Vice President and Information Security Officer for Bank Rhode Island, agrees. “Protecting our clients’ information is our top priority. Regardless of the regulations out there surrounding privacy, it just makes good business sense to do that,” he said.

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