Daughters of Charity Health System chooses Zix Corporation
For more than 150 years, the Daughters of Charity have been unwavering in their mission to treat the sick and the poor in California with compassion, respect and sensitivity.
That mission lives on in the Daughters of Charity Health System (DCHS), formed in 2002. With its network of six hospitals and medical centers along the coast of California, DCHS provides its patients with top-notch healthcare.
“As a Catholic organization, we offer holistic, spiritually-centered care,” said Michael Day, DCHS’ Director of Information Technology. “We believe in treating the body, mind and spirit, and we have some of the best physicians and nurses in the state to help us achieve our goal.”
DCHS’ commitment to its patients extends beyond medical treatment. It has also taken steps to ensure all protected health information (PHI) exchanged via email is safeguarded. “The security of PHI is very important,” said Day, “Not only from a regulatory standpoint enforced by the Health Insurance Portability and Accountability Act but because our patients and staff need to have that confidence in us.” Not satisfied with the email encryption solution they were using, DCHS switched to ZixCorp® Email Encryption Services.
“With our old solution, we were concerned we were at risk of not properly protecting our patients’ sensitive data or other important business information,” said Day. “It was also a massive challenge to administer the whole process from installation through mailbox management, information tracking and overall maintenance. We needed a more efficient and thorough process.”
Day liked what Zix Corporation (ZixCorp) had to offer because of its ease of use and excellent reputation as the leading email encryption solution for healthcare organizations. “It was simple to set up, fast to deploy and transparent to use,” he said. “It has a better hit rate of encrypting messages than our previous solution. ZixCorp services detect PHI and other sensitive information and ensure messages are secured before delivery.”