SMS Privacy Policy
BORDERLAN SMS PRIVACY POLICY Most Recent Update: 12/2/2024
This Privacy Policy explains how BorderLAN Inc. collects, uses and discloses customer and personal information, including prospective customers and visitors to its website at borderlan.com, and information gathered from the use of SMS Text.
COLLECTION OF PERSONAL INFORMATION: BorderLAN tracks visitors to our website based on IP or domain. The information may be used by BorderLAN to reference and collect any identifiable web data on individuals visiting our website and place information into our customer / sales database for future communication or follow up. We may utilize an advertising partner or other third parties to email you. We may also collect and store personal information directly from you, for example from our website forms, webinar signups, emails with customers or prospects. This information is used to assist our prospective customers and our active customers with support and sales assistance. Personal information that we collect may include your name, address, email address, phone number and even your mobile phone. BorderLAN nor any affiliated third party will contact you via SMS Text without your express permission. Messaging a BorderLAN employee via SMS Text is giving consent for a BorderLAN employee to respond in kind.
WE WILL NOT SELL YOUR INFORMATION: BorderLAN is committed to a comprehensive security plan to ensure your data is not compromised or sold.
Information collected from your device: Our website may use tracking technologies such as cookies and domain / IP technologies or similar that automatically collect certain information from your visit to our website including your IP address, browser and operating system information, geographic location, domain, and other information about how you got to our website and how you interact. Our website may also use cookies to personalize your experience. You may disable cookies in your web browser however parts of our website may not function properly.
Email Campaigns: Our email campaigns may also use tracking technologies such as pixels, web beacons, and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.
SMS TEXT Campaigns: BorderLAN does not utilize SMS Text Campaigns or bulk SMS Text Messages. SMS Text Messages are solely used to further an already active conversation when a customer or prospect has requested that we move the conversation to SMS Text message for quicker responses or due to their personal preferences.
Information collected from our partners: We may collect personal information about you from our manufacturing partners and advertisement partners. Personal information we collect from our partners may include your purchase history, contact information and other personal information, including notes from past discussions.
Personal Information is used to provide you with BorderLAN solutions and services, customer service and support, and other cybersecurity industry information. We may also reach out to you regarding an abandoned cart or download / visit you had with BorderLAN in the past.
THIRD PARTY DISCLOSURE: We may use third-party service providers to assist us with prospect and customer outreach regarding the marketing of our products and services to you and we may share your information with such third parties for these limited purposes.
PAYMENT PROCESSOR: We use 3rd party payment processors to collect payments from online sources, including all credit cards. Any payment made to BorderLAN through these 3rd party systems must be in accordance with the 3rd party privacy policy available during checkout. Those credit card processors may use cookies and similar technologies to automatically collect certain information from your device and share that data with BorderLAN.
DELETING PERSONAL INFORMATION: Any prospective customer can remove all personal information by simply requesting to be removed from our databases. Such requests should result in being unsubscribed from our email and phone communications, as well as any ongoing SMS Text communications with a BorderLAN employee. Campaigns usually have an Unsubscribe link at the bottom, but you may also reply with REMOVE ME, OPT-OUT, or UNSUBSCRIBE to any text message sent from us or email sent from us. You can also call us to manually remove your information by calling
760-736-8100. Customer information related to a sale and contract with BorderLAN will be retained for audit purposes and communication related to an active subscription may continue even if an unsubscribe request has been made as the result of a marketing campaign.
SECURING YOUR INFORMATION: BorderLAN maintains some of the strongest cybersecurity policies available to safeguard your personal information. We cannot outline our strategies on a public forum, but are willing to speak about our methods to a customer or prospect who inquires with us.
CONTACT INFORMATION: Please reach out to us for any questions about our SMS Policy, our Privacy policy or website.
760-736-8100.